What is the difference between the box chain and rolo chain?

The chain types available are Box Chain and Rollo Chain. Each product page specifies which one comes with your jewelry.

How long does shipping take?

Delivery time depends on the destination. See our Shipping Information page for current timelines.

What is your return policy?

Returns are accepted within 15 days of delivery. Damaged or incorrect items are replaced free of charge.

Are your products nickel-free?

Yes. All of our jewelry is nickel-free and skin-safe.

Where is your company located?

We are based in Türkiye and serve clients worldwide with express shipping options.

Legal notice

Legal Notice

Last updated: November 13, 2025

1. Company Information

Qutahia Jewelry is operated by:

Qutahia Jewelry Co LLC Registered Office (USA) 30 N Gould St #38462 Sheridan, WY 82801 United States

Email: admin@qutahia.com

Phone: +1 (210) 996-5020

Websites:

2. Nature of Products

Qutahia Jewelry Co LLC specializes in:

Fine jewelry crafted in solid gold (14K, 18K, and custom karat options)
Custom-made and personalized gold jewelry
Silver jewelry
Gold-plated jewelry

All product descriptions, materials, and images are provided to the best of our knowledge. Handmade items may include natural variations.

3. Ownership of Website & Intellectual Property

All content on the Qutahia Jewelry websites—including logos, designs, product photography, descriptions, videos, graphics, and branding—is the exclusive property of Qutahia Jewelry Co LLC unless otherwise stated.

You may not copy, reproduce, distribute, or use any content for commercial purposes without written permission. Unauthorized use may result in legal action under U.S. copyright and trademark law.

4. User Responsibilities

By using our website, you agree that you:

Will not misuse or disrupt the website
Will not submit fraudulent, misleading, or inaccurate information
Are at least 18 years old or have parental consent
Will not engage in chargeback abuse or unauthorized claims

5. Accuracy of Information

We strive for accuracy, but product details—including materials, weights, specifications, pricing, and availability—may change without notice. Color variations may occur due to device displays or handcrafted nature.

We reserve the right to correct typographical or system errors at any time.

6. Limitation of Liability

To the fullest extent permitted by U.S. law, Qutahia Jewelry Co LLC shall not be liable for any indirect, incidental, punitive, or consequential damages arising from:

Use of the website
Shipping delays or carrier handling issues
Customs processing or import inspections
Misuse or improper care of jewelry
Technical errors, outages, or data loss

This does not limit any rights you may have under U.S. consumer protection laws.

7. Legal Compliance (United States)

We operate in compliance with:

FTC Mail, Internet, or Telephone Order Rule
FTC Jewelry Guides
U.S. import/export rules (CBP, OFAC, and related authorities)
Applicable state and federal consumer protection laws
Sales tax and e-commerce regulations where required

8. Customs, Duties & International Regulations

For U.S. shipments, applicable duties, taxes, or carrier fees may be collected at checkout. For international orders, import duties or VAT may be required by the destination country and are the responsibility of the recipient unless stated otherwise at checkout.

9. Trademarks

“Qutahia Jewelry,” “Qutahia Jewelry Co LLC,” brand logos, product names, and custom design marks are protected under U.S. trademark and common law rights. Unauthorized usage is strictly prohibited.

10. Third-Party Links

Our website may include links to third-party services such as payment processors, analytics tools, and social media platforms. We are not responsible for their content or policies.

11. Policy Updates

This Legal Notice may be updated periodically. Any changes will appear on this page with an updated date. Continued use of the website after new versions are posted constitutes acceptance.